Terms & Conditions
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Terms Of Service
Overview
This website is operated by Therapy 2 Happy U Throughout the site, the terms “we”, “us” and “our” refer to Therapy 2 Happy U . Therapy 2 Happy U Offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
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Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Disclaimer
If you are considering or contemplating suicide or feel that you are a danger to yourself or to others, you must notify the appropriate personnel or visit the nearest hospital or emergency room. The same applies in-case of a medical or psychological health emergency. Therapy 2 Happy U does not deal with emergencies – medical, psychological or otherwise.
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Nature of Service
THERAPY 2 Happy U is an online mental health & holistic wellbeing platform that offers clients the ability to connect with Counsellors (who have been authorized by Therapy 2 Happy U to use the platform for delivering their services) and obtain one to one online therapy consultation with any of them depending on your area of concern.
Therapy 2 Happy U offers services that may include/are:
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 •  In compliance with our client anonymity and confidentiality policies (Privacy Policy)
 •  Chat, audio and video sessions
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The Therapist And Their Services
The platform enables you to communicate with a therapist for availing the services. Â
We assume no responsibility for any act, omission or doing of any therapist. We make no representation or warranty whatsoever as to the willingness or ability of a therapist to give advice.
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We make no representation or warranty whatsoever as to whether you will find the Services relevant, useful, correct, satisfactory or suitable to foryour needs.We do maintain adequate quality control at the time empanelment of the therapist for services regarding their qualification, experience and expertise however, we do advise you to check if any specific service as well as whether a therapist is categorized correctly or matched correctly to you.
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We do not practice counselling or medicine or any other licensed profession, and does not interfere with the practice of medicine or counselling or any other licensed profession by therapists, each of whom is responsible for their services and compliance with the requirements applicable to their profession and license, Therapy 2 Happy U operates the site as an online platform.
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While we may try to do so from time to time, in our sole discretion, you acknowledge that we do not represent to verify, and do not guarantee the verification of, the skills, degrees, qualifications, license, certification, credentials, competence or background of any therapist. it is your sole responsibility to conduct independent verification regarding any therapist that provides you with services (whether through the platform or not) and we strongly recommend that you will conduct this verification prior to communicating with any therapist through the platform and on a continuous basis as you use the platform.
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Your relationship relating to the services is strictly with the therapist. We are not involved in any way with the actual substance of that relationship or any part of the service (whether provided through the platform or not), and we do not validate or involved in any of the services.
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In case you make a payment through the platform, or make any payment to us, this payment is made to the therapist for the services. We may charge the therapist by taking a portion of this payment for the use and operation of the platform (“Platform Use Fees”). However, we will not be deemed as the therapist of any services regardless of payment.
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Accuracy, Completeness And Timeliness Of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.You agree that it is your responsibility to monitor changes to our site.
Use Of The Platform
As operators of the platform, our role is strictly limited to facilitating the communication between you and the therapist and to enable the provision of the services. It is up to you to consider and decide whether these services are appropriate for you or not.
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The platform does not include the provision of medical care, or other professional services by us.
The services may change from time to time, at the sole discretion of Therapy 2 Happy U, and these terms and conditions will apply to your visit and use of the site to avail the services, as well as to all information provided by you on the site at any given point in time.
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We make no representation or warranty whatsoever as to whether you will find the services relevant, useful, correct, satisfactory or suitable to for your needs.
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You agree, confirm and acknowledge that although the therapist may provide the services through the platform, we cannot assess whether the use of the therapist, the services or the platform is right and suitable for your needs.
You agree, confirm and acknowledge that you are aware of the fact that the services are not a complete substitute for a face-to-face examination and/or session by a licensed qualified professional. You should never rely on or make health or well-being decisions which are primarily based on information provided as part of the services. Furthermore, we strongly recommend that you will consider seeking advice by having an in-person appointment with a licensed and qualified professional. Never disregard, avoid, or delay in obtaining medical advice from your doctor or other qualified healthcare counsellor, by face-to-face appointment, because of information or advice you received through the platform.
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The platform is not intended for diagnosis, including information regarding which drugs or treatment that may be appropriate for you, and you should disregard any such advice if delivered through the platform.
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The platform may contain other content, products or services which are offered or provided by third parties (“Third Party Content”), links to third party content (including but not limited to links to other websites) or advertisements which are related to third party content. You confirm and acknowledge that we have no responsibility over any such third party content, including (but not limited to) any related products, practices, terms or policies, and that we will not be liable for any damage or loss caused by any third party content.
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If you are thinking about suicide or if you are considering to take actions that may cause harm to you or to others or if you feel that or any other person may be in any danger or if you have any medical emergency, you must immediately call the emergency service number and notify the relevant authorities. You acknowledge, confirm and agree that the platform is not designed for use in any of the aforementioned cases and that you must not use the platform in any of the aforementioned cases.
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You are advised to exercise a high level of care and caution in the use of the platform and the services.
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Accuracy Of Billing And Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Disclaimer
- Services can be provided only by the Experts who register with Us.
- We are merely a platform for Experts and End Users to connect and avail counselling services using the Site. We provide access to the online paid counseling and do not guarantee accuracy of the content or uninterrupted availability of the content, therein. We are purely a provider of information pertaining to Experts providing counselling services .
- We do not guarantee the quality of counselling services provided by any of the Experts registered on Our Site. We shall also not guarantee the resolution of the concern that the End User is seeking help for.
- We shall not be liable for any loss or damage incurred by You in respect of Your interaction with a registered Expert, including but not limited to any loss or damage arising directly or indirectly on account of loss or damage with respect to counselling and advisory services through the Site.
- Your recourse in the event of any such claim with respect to any Expert with respect to counselling and advisory services and sessions scheduled through the Site, including any third party content, is solely against the relevant Expert. In no event will any agreement between End User and any Expert be binding on Us or impose upon Us any additional obligations, or any obligations inconsistent with these Terms.
- We shall not be held liable for any opinions, customer reviews or comments posted by any End User on any Site in respect of counselling and advisory services and sessions scheduled through the Site provided by the Expert through any Site.
Referral Program
You agree that the referral program is valid only for loyal users only. The participation in the referral program is voluntary.
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The referral discount will be provided to the referrer only upon completion of the first order of the referee. The email id through which the referee signs up, must not have been used for signing up earlier.
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The value of the referral discount will be as per the Company’s referral program active at the time of referee’s signup using the referral code. However, it is clarified that the Company reserves the right to exercise discretion with regard to issuance of referral discount so as to combat fraudulent transactions.
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Usage of the referral discount may be subject to additional terms and conditions such as minimum order value, days of use, timing etc. The Company may notify such additional terms and conditions and applicability from time to time. The referral code shall not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public forum or otherwise). The referral program is meant to reward our privileged and loyal customers and is not meant for sharing the referral code on any communication medium, including, but not limited to, print, digital or electronic means, websites, or any means for any purpose whatsoever. The Company reserves the right to revoke the referral discount or suspend a customer’s account at any time if such sharing of the referral code is in contravention of these terms and conditions.
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You agree and acknowledge that the referral code can be used only once by the referee.
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Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors, Inaccuracies And Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Indemnification
You agree to indemnify, defend and hold harmless Therapy 2 Happy U and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Chennai, Tamil Nadu
Changes To Terms Of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Contact Information
Registered Address: Therapy 2 Happy U Clinic , 30, Chetpet, Chennai – 600031
Phone Number: +91-9444439348, whatsapp:Â +91-9840242429
E-mail:Â therapy2happyu@gmail.com